Student feedback is a goldmine for continuous improvement—and in a co-produced course, leveraging that feedback is essential for both course quality and partnership alignment. With two creators involved, feedback helps highlight what’s working, what needs refinement, and how each instructor’s unique approach is landing with learners.
This guide explores how to systematically collect, interpret, and act on student feedback in a way that supports ongoing course development, balances co-producer responsibilities, and enhances the student learning experience.
1. Define the Purpose and Scope of Feedback
Student feedback can address various areas:
- Content clarity and relevance
- Teaching style and delivery
- Technical functionality
- Student support
- Community engagement
Defining clear categories helps you tailor feedback collection and take more targeted actions.
2. Use Multiple Feedback Channels
Different students prefer different formats. Combine:
- Post-module surveys (Google Forms, Typeform)
- Anonymous feedback boxes inside your LMS
- Live session polls and follow-ups
- Monitoring email and support ticket trends
Diversifying channels increases both response rates and feedback quality.
3. Design Surveys to Reflect Both Instructors
Create surveys that explore:
- Which instructor’s module was clearer or more engaging
- How students perceive the teaching balance
- Whether the collaboration feels cohesive
This gives you insight into student experience with the partnership itself—not just the content.
4. Time Feedback Collection Strategically
Don’t wait until the end:
- Gather early impressions after the first module
- Conduct mid-course surveys
- Run post-live session polls
- Do a final evaluation at course completion
Strategic timing increases relevance and responsiveness.
5. Segment Feedback by Student Profiles
Student needs vary. Segment responses by:
- Skill level (beginner vs advanced)
- Industry (e.g. design, coaching, tech)
- Learning style preferences
- Engagement type (live vs self-paced)
Segmentation uncovers patterns you might miss in aggregate data.
6. Collect Real-Time Feedback During Live Sessions
Live events are goldmines for insights:
- Use quick polls (“Was that clear?”)
- Encourage comments in chat
- Ask “How are both of us supporting your learning?”
Immediate feedback can shape future sessions and improve live experiences on the spot.
7. Review and Discuss Feedback Regularly
Don’t let feedback pile up:
- Schedule weekly reviews during course delivery
- Highlight repeated concerns or compliments
- Use structured agendas for feedback meetings
- Avoid defensiveness—focus on improvement
Collaborative review improves transparency and reduces bias.
8. Prioritize Feedback Based on Impact
Act on what matters most:
- Frequency of a concern
- Alignment with learning outcomes
- Feasibility of changes
- Visibility or urgency (e.g. video not loading)
Create a feedback backlog prioritized by student impact.
9. Assign Ownership for Action Items
Once decisions are made, assign them:
| Feedback | Owner | Deadline |
|---|---|---|
| Fix video captions in Module 3 | Instructor B | 3 days |
| Re-explain framework in Module 2 | Instructor A | 5 days |
| Improve workbook layout | Both | 7 days |
| Resolve broken access link | Tech team | 2 days |
Clear ownership keeps tasks moving forward.
10. Close the Loop with Students
Once changes are made:
- Send update emails (“You asked, we delivered”)
- Highlight fixes inside the platform
- Thank students for valuable suggestions
This reinforces trust and encourages more feedback.
11. Leverage Feedback to Guide New Content
Recurring suggestions can inspire:
- Bonus lessons
- Spin-off workshops
- Downloadable tools or guides
- Future course versions
Let feedback shape your product roadmap.
12. Turn Positive Feedback into Testimonials
Convert praise into marketing tools:
- Ask for permission to use quotes
- Pair student feedback with completion stats
- Highlight both instructors in the praise
Use these across landing pages, emails, and webinars.
13. Analyze Metrics Alongside Student Comments
Pair qualitative and quantitative data:
- Drop-off rates at specific modules
- Quiz pass/fail data
- Live session attendance
Data validates trends in feedback and helps prioritize accurately.
14. Use Feedback to Adjust Teaching Styles
You might learn that:
- One instructor speaks too fast
- Another uses too much theory
- Students love real-world examples or joint discussions
This allows subtle adjustments to style while preserving authenticity.
15. Document and Share Action History
Transparency builds credibility:
- Post regular “Course Updates” bulletins
- Use LMS or forum to share change logs
- Acknowledge student suggestions directly (“Thanks to Maria for this tip…”)
This keeps your course feeling dynamic and student-centered.
16. Balance Feedback and Version Control
Avoid chaos by:
- Versioning modules when updates are significant
- Keeping archived versions for internal comparison
- Letting students know when and why changes were made
This avoids confusion and supports consistent learning.
17. Audit Your Feedback System Periodically
Check how well your system works:
- Are students responding?
- Are you closing feedback loops?
- Is your survey too long or too vague?
- Do both instructors get equal insight?
Optimize your systems just like you optimize your course.
18. Recognize Top Contributors
Encourage feedback by:
- Thanking engaged students in newsletters or sessions
- Offering badges or shoutouts
- Creating a mini leaderboard for community contributions
Recognition boosts engagement and ownership.
19. Use Feedback to Shape Future Collaboration
As co-producers, use feedback to improve your process:
- Which modules are getting the most praise (and why)?
- Are both teaching styles resonating equally?
- Should responsibilities shift next round?
Let student experience refine your collaboration model.
20. Build a Culture of Feedback from Day One
Make it normal, not occasional:
- Ask early and often
- Reinforce that feedback is welcome and acted upon
- Model openness by sharing what you’re working on improving
A feedback-friendly culture builds a stronger course and community.
Conclusion
Student feedback isn’t just helpful—it’s vital to sustaining excellence in a co-produced course. When structured properly, feedback serves as a compass that aligns student needs with course goals and co-producer performance. By embracing feedback systems that are clear, collaborative, and action-driven, your course evolves faster and more effectively.
And ultimately, learners feel seen, heard, and supported—not just by one instructor, but by a truly united teaching partnership.